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Comentado en los Estados Unidos el 28 de marzo de 2025
Good product. Once you receive it and open the box read the instructions booklet. This will most certainly insure that the product has been assembled correctly. The pump came pre- charged which is really nice. Having four cats we bought two units. At first they were very inquisitive. One cat that loves to drink water from the faucet took to right away. The other three cats had to adjust to the new water supply. Assembly was really simple. The pump sensor really makes the system worth it. Amazing battery power. Have not charged the battery yet. Good product.
Customer
Comentado en los Estados Unidos el 28 de marzo de 2025
I purchased this fountain as an upgrade from the previous cat fountain I had. I like that you can use intermittent mode or have a continuous stream and the ease of cleaning. However, after a few months of use and regular cleaning the pump failed. Even though the product was out of warranty through Amazon I did notice the manual mention a 12 month warranty, so I sent an email to the Smarttoo customer support explaining my issue. They were helpful in trying to help diagnose the problem and it turns out the pump was just faulty. They sent out a new pump right away free of charge and it came sooner than expected. Overall I’m very happy with my purchase and the customer support team. Definitely recommend!
Customer
Comentado en los Estados Unidos el 13 de febrero de 2025
I was quite presently surprised when I ordered this, it far exceeded my expectations and for the price point I couldn’t justify it any less! It is sensor activated, so that is a very niche feature, and it is stainless steel. Stainless steel is very necessary hygiene wise, so if you’re still using Catit! products, do yourself a favor and make the switch! I love how sleek it looks, and not to mention how quiet it is. Such a lovely fountain and if you’re looking for affordability, great functionality, sleek design, I wouldn’t recommend this enough! 😼
Begui
Comentado en México el 27 de enero de 2025
Mis gatitos lo aman !
Brenda Santillan Lugo
Comentado en México el 15 de enero de 2025
No se pudo cargar el contenido.
Clo D
Comentado en México el 13 de enero de 2025
Es súper buena compra, es muy práctico tiene gran capacidad le dura mucho la batería el sensor es muy eficiente, lo único es que hay que comprar los filtros porque solo trae uno
Ana
Comentado en México el 29 de julio de 2024
A mi gatita le encantó y ahora es el único lugar donde toma agua. Ya no tengo que estar cambiàndole el agua cada vez. Genial!
Luc
Comentado en Canadá el 4 de diciembre de 2024
Ne fonctionne plus après 7 jours même branché AC
Ana Sn
Comentado en México el 23 de diciembre de 2024
Funciona de acuerdo a las instrucciones, de buena calidad. 2 de mis gatos son un poco mas tímidos no les atrae y a otros 2 les encanto.
Cliente de
Comentado en México el 27 de noviembre de 2024
Estuve buscando y comprando muchas fuentes pero todas se descomponían rápido, y de esta me encanta que ha durado más que el resto, y la función de que se active con el movimiento es perfecta. Quiero comprarme otros dos para que estén por toda la casa
nanner
Comentado en los Estados Unidos el 22 de octubre de 2024
I love the quiet operation of this watering system. I was replacing an earlier unit that required a plug. I researched the wireless, battery operated systems and finally decided this unit was the best. I really do love it, and my kitties transitioned to it easily.I purchased a backup “host” and pump unit and filters, so there would be zero lag time when battery needs charged.I purchased this on August 18 this year. It is October 20, and after being gone for 14 hours I arrived home to find two stressed and thirsty kitties. Apparently the pump quit working during my absence.I’ve only ever used purified water in it. The filters are clean and have been replaced weekly. I don’t understand why it quit. The lights and proximity sensor function as they should, but the pump itself does not work at all. I put it in a clear glass of water to test it. The motor hummed about 3 seconds and it spit out a dribble of water before the motor quit. Removing the tube between pump and “host” I used an eyedropper to force water through the “host” and it all came out cleanly. No debris in pump or tube.So beware of faulty pumps! I guess there is only a 30 day guarantee, so I’m stuck.
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