No hay artículos en el carro
No hay artículos en el carroDeanna
Comentado en los Estados Unidos el 19 de marzo de 2025
We purchased this hood after purchasing a different model from the same company that just didn't work out. Their customer service for that return was exemplary. No problems at all. We ordered this model, hoping it would solve our ceiling height issue and wasn't sure of the look as it is a bit hunkier and the chimney is bigger, but now that it is up, it is just fine. I will say that the first delivery of this version came quite scratched and really dirty. Upon speaking with customer service many times, their reasoning of it happening during shipping didn't really make any sense. I'm pretty sure I know a unit that looks used or repacked vs. new. Anyway...that was returned and we re ordered crossing our fingers. The current unit came, and looked good. Oddly, the interior of the packaging was completely different, but just like the previous two hoods, the outer box was a hot mess of tears, crushed corners, etc., but the interior packing is substantial and seems to protect the unit quite well. (this is why I absolutely swear that the second unit had attempted to be installed and repacked. Hand prints, rag smears, interior scratches, etc.) Not the fault of the mfgr, if someone dishonestly repacked and returned. Sooooo...our hood is up, and looks beautiful and works wonderfully. Third time was a charm, I guess. I must say that through our trials, customer service reps went out of their way to correct each issue. I would, without a doubt, purchase from them again, and recommend them based on just how hard they try to resolve any issues.The hood is very nicely made, is very powerful, not unusually noisy, the lighting is awesome and you just can't beat the price. The hand gestures and remote are just icing on the cake. If you are looking for a range hood, this is the one. Why pay triple the price at retail?? Note* If the had gestures aren't your thing...just cover up the sensors with a piece of black adhesive vinyl. Easy solution.Don't mind the unfinished backsplash...we are still under construction. I wanted to show the hood in all of it's glory.
Coady5
Comentado en Canadá el 10 de abril de 2025
We purchased this unit in 2021. We travel away for a number of months each year and knew that this unit should have lasted longer. I had some trouble finding the company but once I made contact with Emma, i had all the help we needed. Emma sent me some replacement parts and I had an appliance company install them. We now have a functioning rangehood again. We very much appreciate the service help from Emma. Emma communicated well and kept me informed on the parts being sent. Emma even did a follow up to make sure the unit was repaired and in good working order. You don't see this very often anymore so I was impressed. Thank you Emma and IKTCH Customers Experience Center.
Hendra
Comentado en los Estados Unidos el 18 de abril de 2025
Very modern looking and efficient range hood. Fits in beautifully with our kitchen and works well,
Luciana Hernández
Comentado en México el 14 de mayo de 2024
No prende cuando quieres y luego prende sola y no hay forma de apagarla. La tuve que desconectar.
cismejo
Comentado en México el 19 de agosto de 2022
Muy BienDe calidadRecomendada
DMA
Comentado en los Estados Unidos el 19 de mayo de 2021
This hood is beautiful and it is super fun to turn on or change speeds or turn of with a wave.
Vivian Williams
Comentado en los Estados Unidos el 19 de diciembre de 2020
Awesome
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