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Joseph Cain Stuart
Comentado en los Estados Unidos el 9 de agosto de 2024
I've gone through several units (currently living in Tucson summers) and this thing has been a dream. Actual functional cooling over a space, compressor works great, comes with a hose for the excess water (the drip pan is very small and not included). Several modes, blows very strong and etc.The real MVP is the installation kit. The panels are okay overall, plenty of material to help seal off the frame for exhaust. The heat is funneled great through the pipe with little/no excess escape around the port. The adhesive strips that it comes with are godlike. These these are phenomenal but beware, you must be careful. The adhesive will stick to near anything and is a sticks so strongly it will rip itself up trying to detach (such as from your fingers).Noise is alright, I can put it beside me and noise cancelling on a microphone can block it out easily to not disturb others.
Heather Dixon
Comentado en los Estados Unidos el 3 de agosto de 2024
I have only had my air conditioner for two months and it has been working wonderfully! I have not had any issues at all with this air conditioner! Recently, we have had a lightning storm, and I had an electrical power surge, causing the outlet to burn the plug on my air conditioner. I was so upset and scared because I had just purchased this air conditioner and I wasn’t sure what to expect. I did some research and activated my warranty. I replaced the outlet that burnt and noticed the Cord to the air conditioner was burnt, and the plastic around the prongs was slightly melted. I had my fingers In hopes that I was still able to use my air conditioner. With the new outlet, I plugged in my AC and turned it on. The AC worked perfectly! The only issue was after three minutes of running, I started to smell burning. I thought that maybe it was OK for a slight hint of burning since it is a new outlet. I kept the air conditioner plugged in for another two minutes and the burning smell kept getting intense. In fear of an electrical fire, I shut off the breaker and turned off the air conditioner, Unplugging it. I wasn’t sure if it was the air conditioner or if it was the outlet. We checked the outlet and everything was good so I decided to try other appliances. The other appliances that outlet did not produce a smell and they continue to work as they should so I came to the conclusion that it was the air conditioner. I Quickly contacted customer service, And less than 24 hours, I had a response. DREO Customer service was absolutely astounding! I spoke with Tina About my situation situation and they are replacing the air conditioner! I am overjoyed with a quick response because of these high temperatures. I do not have central AC and we only have one other portable air conditioner in the whole entire home. I am very pleased with my experience with this company, and I recommend anyone who is looking for a portable air conditioner! The air conditioner is quiet and has so many features that are able to allow you ease of access! It is by far the best portable air conditioner that I have ever Had! It is very sleek and stylish and does not take up much space! For the price that this is listed, it is a good price!!! There is a saying that you get what you pay for, And 100%! This air conditioner is the number one air conditioner that I would recommend to any shopper that is looking To buy one!!! Five stars all around and I would give this a 10 out of 10!!! If you have any concerns or questions, their customer support team is amazing and their community is always growing!! I love their app and I was amazed at the products that they offer! I will for sure be buying many more products with this company!!!!!
HLT84
Comentado en los Estados Unidos el 7 de julio de 2024
Just set it up 15 mins ago. No change in room temp, but it is blowing cold and with a good amount of air flow. Excited to see if this will actually cool the rooms…. Since it’s portable I am planning to move it room to room (since our main ac unit is dying in this 115 degree weather). Only issue is the remote is not connecting to the unit. The unit itself has controls on the front that work, but the remote will not sync even though it does turn on. I did pair it with my phone on the app, however when it’s in my daughters or sons room, I’m sure they would want to use the remote since they don’t have phones. I contacted customer support by the Dreo website… will update again .
jeff bevers
Comentado en los Estados Unidos el 19 de junio de 2024
I have purchased several Dreo fans and ceiling fan and now the 12k BTU portable air conditioner. The ease of assembly and set up and the app is easy to use and the information displayed in the app is great. The unit works very well. I purchased this unit to cool my master bedroom down so I would not have to set the whole house to 65 degrees. The unit works great and is very quiet, even on high. You can either use the remote or bark commands at Alexa or Google or just use the app on your phone. Definitely would recommend purchasing this unit if you are looking for a portable AC.
Esther Keeney
Comentado en los Estados Unidos el 8 de noviembre de 2024
I received my Dreo 12,000 BTU AC unit on November 1st and have been using it daily since then. I live in South Florida and we are still somewhere between 81° and 85° during the day. The room where this AC was installed is just less than 200 square ft. but it's actually an open room that also shares a long hallway and a stairwell to the upper level of my townhouse. This room is separated by heavy light blocking and insulating drapery. This room also has 2 older windows in it and is also next to the front door. My home is a rental and the windows and doors are not newer so there are a lot of issues with warm air coming in through all the gaps. Just to set the mood of the room and give everyone a good picture of the space that I need to keep cool.The unboxing of the Dreo 12,000 BTU Portable AC was concerning because I was replacing a much larger 14,000 BTU unit of a different brand. I was concerned about the size difference. In my opinion the new Dreo unit is tiny in comparison and I had my doubts after discovering how small it really is that it would cool my living space.I am impressed. So glad I gave this tiny, feature rich portable AC unit the chance it well deserves. And I love the app too!This AC unit kicks hot air's butt and brings such an amazing and comfortable cool to my living space. I am NOT disappointed at all.I do have a socket fan above where I sit and also a tower fan that oscillates to help with air circulation. I doubt I'd be able to get away with this much comfort without these fans but again, I live in South Florida and fans are a must down here for many residents.Some of the features in the app are pretty cool. You can set on/off timers and also set the temperature at which you'd like the room to be cooled. That temperature can be pre programmed to change to whatever you choose as well. There is an ECO mode that I am currently testing out. So far that mode maintains the temperature really well.The app tells you how many hours your AC unit has been running and you can set a reminder in hours as to when to clean the filters. I definitely appreciate that function. There is a sensor the tells the app the water level in the drip pan. This unit is generally self evaporating unless the dehumidifier function is in use, then it says to install the continual drain hose. There are more features. I've only listed a few.All in all I am very impressed with my new Dreo 12,000 BTU portable AC unit. Two more little features that I truly appreciate. This unit is quiet compared to my 14,000 BTU unit from another brand. And I have control over temperature regulation and monitoring the unit itself while I'm away as long as I have wifi enabled at home. I hope my review assists in making the decision to give this awesome compact portable AC a chance to cool a room in your home as well.
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