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Comentado en los Estados Unidos el 30 de enero de 2025
Update to my previous review. While I unfortunately experienced another failure, upon notifying Tessan, I had a replacement in just over 24 hours. Now that is what I call Customer Service! As they are quick to stand behind their product and warranty hopefully you will not be dissuaded to give their product a try as I think it is a good one.I have ordered six of these extenders and found them and the companion app to be quite good. But even better is the customer support. I had one fail and while it took a couple of messages back and forth through the Amazon web site they are sending a replacement. Product support is key to my future business with a company and Tessan has mine.
j
Comentado en los Estados Unidos el 15 de abril de 2025
I bought two of these WiFi outlet hubs back in Oct/Nov 2023. They worked very well for long time, occasionally disconnecting from the WiFi, but they were easily reset. I use the scheduling feature in the app to have the power on and off at specific times of day. Well, fast forward to present day mid-April 2025. I’ve been fighting with both outlets for a few months now. Keeping them on is a daily struggle. They usually turn off on schedule, but never turn back on the next day. When I go to manually turn them on, they will stay on a few seconds, then shut off. I have to keep turning them on multiple times until they finally stay on. Sometimes even then they will stay on for an hour, and shut off. I removed the scheduled times from the outlet, and still they seem to shut off at the old scheduled shut off time. I have repeatedly unplugged them, reset them, removed them from the app fully, including data, then would reconnect them, and still I am having all these problems. I’m not technically challenged. We have solid internet in the condo. The outlets are not placed out of range of the WiFi. I’m fed up at this point and I’m just buying Kasa ones instead. Just wanted to put this warning out there - they could be fine for a year or so, and then suddenly be unusable. They are too pricey to only last a year, so not worth it in my opinion.
Nancy D
Comentado en los Estados Unidos el 27 de mayo de 2024
I purchased it to minimize the footprint caused by multiple plug ins that I could program my phone to control. I have not yet been able to program my phone but it made a major impact on the cord issue
Cliente de Kindle
Comentado en los Estados Unidos el 2 de septiembre de 2024
actualmente lo utilizo con google home y funciona EXCELENTE.le ordeno que conecte o desconete algún equipo eléctrico y lo no hay retasos o demorar en ejecutarlo.adicional le puede asigar horarios de función lo cual facilita mi vida en muchos aspecto.
Paleogirl2003
Comentado en los Estados Unidos el 14 de noviembre de 2023
Pros:* Very easy to pair as with most SmartLife ecosystem devices* So far working well manually and with automationCons:* Covers both outlets so would have been nice to have an optional screw for permanent installation on a standard outlet, or it could have been made slightly shorter on the top so you could still use the top outlet.* Would have preferred to be able to control the USB ports individually.* The lights are pretty bright/obnoxious, definitely could be dimmer and in colors that don't affect night vision* Wish I could disable the energy usage tracking feature, not a fan...
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