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No hay artículos en el carroAlexis
Comentado en México el 4 de marzo de 2025
Excelente producto para profesionales del café de especialidad
Brittany Zae
Comentado en los Estados Unidos el 4 de marzo de 2025
This kettle is unbelievable! Worth every penny. It’s SO pretty and modern and slick but also so convenient with the settings. You have program it to a certain temperature and to turn on for a certain time and on top of all that you can also have it stay warm for an extended time!
Kit Kit
Comentado en Canadá el 10 de febrero de 2025
Very unhappy about the customer services and the product. Contacting the Follow customer service to file a ticker for requesting a due to 1) The rubber seal on a lid is detaching automatically, it likely the rubber is worn out, damaged, or not properly fitted, causing it to lose its grip and come loose from the lid, especially when exposed to heat or pressure changes. 2) The temperature is not stable, it drops below set temperature automatically. This is very frustrated experience. Why? I got the first reply by email after 8 days long, and I was asked to follow the steps to descale the kettle if the kettle is not, and plus I need to submit the videos for showing that if the issues still exist. I emailed back for asking a replacement instead as I don’t want to waste time on the emails back and forth , and I don’t think this is a properly way to do as I bought this product since November 25 (This is not the exactly day to get the product lol) with Asurion 3 Year Kitchen Protection Plan but I having the above issues within 3 months of date of purchase. It’s sad, I waited the reply 2 days after again for clarifying that I have to follow the troubleshooting steps that they provided are intended to help resolve the issues with the kettle and it help them to determine the underlying problems with the unit if those steps work or not. My concern is, why a customer needs to figure out by him/herself if the troubleshooting works or not? As a customer, I believe that we will ask for returning /replacement if the products are not working properly as expected especially this product is not cheap. The problems have not been solved yet. I heard this product is very good and it’s an outstanding one, but I am so disappointed as it doesn’t work as expected and the customer service provided. I strongly recommend not buy this product with the 3 year kitchen protection plan again as either one not helping to solve the problems if needed.
Karen
Comentado en Canadá el 14 de enero de 2025
I’m so happy with this kettle. It boils quickly in 4 min, has a nice balance to give me a consistent pouring stream even when full (or close to empty) and the schedule feature is excellent so the water is hot by the time I wake up and make my way downstairs. It’s pricey but worth it.
NetBurst
Comentado en Canadá el 31 de octubre de 2024
Good, precise kettle. Keeps the temperature without being too loud. "Chime" is basically useless for most people as it's quite silent. Had an unpleasant odor (probably due to paint) for the first week or two, but that went away afterwards. The lid can also get stuck when it's hot, but that is more of a testament to it not leaking if you tilt it too much. The water flow rate might also be somewhat slow for some. No other downsides apart from that.
Devlin
Comentado en Canadá el 25 de octubre de 2024
This kettle is quite expensive for a kettle but it does come with a number of features I was looking for: temperature control, scheduled boil, and a guided mode that boils to whatever temperature you need for specific types of drinks (eg. Green tea vs pour over).Additionally, I was pleasantly surprised by the altitude adjustments built in to the menu, as I live in a higher altitude.The quality of the build is quite nice, something you will be familiar with if you’ve ever used other Fellow branded items.The gooseneck spout pours very consistently and does not dribble with a slower pour. Where the spout attaches to the body enables all water to exit the kettle without that awkward 20mL stuck in the bottom.The kettle itself does have a very nice modern aesthetic. The handle is very ergonomic, and I notice I can hold it comfortable with or without my thumb (I have an injury that makes it difficult to grip with my thumb sometimes).The one failing is that the mobile app is required for firmware updates, and most reviews are very negative, stating that it will not work and never actually update anything. I have not tried it for myself since getting this kettle.Other criticisms: I would like it if I could fully power off this kettle. While in “off” mode, the LED clock shows on the display, and I would have preferred an option that allows for it to be fully off.
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