scanner respectueux des dessins originaux.

Worked straight out of the box, thought I might have issues with connection to my MacBook Air as had to use a third party USB-B to USB-C cable as MacBook only has USB-C connectors, no worries with that as connected seamlessly with no problem and produced an excellent A3 coloured pencil drawing scan at 600 DPI with my first attempt.Reproduction was impressive with excellent clarity and resolution, early days yet but so far very impressed with the Plustek A320E.Driver and software downloaded from Plustek rather than using the DVD provided.

I am using this to scan documents for family history and a research project, and the ease of operation is great. I bought it for the size of the bed for oversize documents and it has worked perfectly.I did have a small issue with set-up and jumped on a live chat with tech support - solving the problem in less than 5 minutes.

I've had it about 2 weeks and I've been putting it thru all the paces! It's quick, accurate and simple. I'm attempting to digitize 40 years of family photo albums along with various other family mementos for safekeeping. My album pages look great (and don't require further cropping unless I go back to eliminate the hole punches), Easily scans up to the 12x17 it advertises and for larger than 12x17 just 2 scans and PhotoShop photomerge create 1 excellent image! This was exactly what I needed at a cost I could justify. Customer support even has an online chat option for quick answers.

I returned it after testing it for a day or so. I'm a graphic designer and illustrator. This is going to be a long story, but if you really want the lowdown on this scanner from a non-casual person, this is my story.Been needing a large format scanner for some time, but the cost is prohibitive. I'm not sure why, other than I guess low demand. I have an epson I paid $100 for that does spectacular scans at 8.5" x 11", but for double that area, epson wants three grand. I can't swing that, so I started looking at some of the... I guess you'd say "Brand X" options. Reviews are hard to go by, and there's not a lot of people independently reviewing these showing examples of their work (eg - youtube reviews). So, I took the plunge, hoping for the best.Plustek seemed like the "better" of the two brands I found on Amazon. According to their own marketing the CCD scanning element is better for artwork color accuracy and detail (which is what I'm after). SO there's this one at 500ish dollars, and the next one up at 1000. The difference being that this one tops out at 800dpi while the other does 1200, I believe. I only need 600dpi, this was already a splurge, so it seemed to make sense to get this one. Right? Why pay double for a feature I didn't need.SO you're like, enough of your life story, what happened? Okay I'll tell you. I got the scanner. Set up was a snap. For sure, the disk provided set up whatever drivers and software etc. needed with no issues. The software itself is pretty meh. It's designed so that you're basically setting up what the buttons do, and they expect you to push the buttons, rather than open up software and hit scan. That's okay I guess. Worth noting you can use VueScan if you're not pleased with their software interface or want to rely on pushing physical buttons. I experimented with both.MY big concern going in was, how does this handle color. I wanted to make sure that low contrast gradients, etc are not blown out. On that tip, I found it does okay. Color was not terrible. Not as good as my epson. It also does this thing where it assumes the white paper is the base white and makes it WHITE (my epson, you can actually see the paper... the grain, the texture, here you just get white). I think this results in the blow out of some almost white colors. I could not figure out how to over come this, either with the settings in their own software, or the advanced settings in vuescan. I was in the midst of wrestling mentally about whether or not I could live with this issue, when I made the startling discovery that lead to me to return the scanner.Essentially, I scanned the same thing on my epson, this plustek, and then also an ancient cheapo brother scanner that I also have, and i was comparing the color between all three to get a good idea of where this lands compared to the others. All settings the same, I scanned it at 600dpi. In doing so, I zoomed in really close to some line art I had colored. This is where I made a startling discovery. This scanner was not, in fact, scanning at the resolution it claimed to be scanning. Either that or it's profoundly terrible at scanning. Basically, when I zoomed into 100% instead of the crisp edged lines that my other scanners provided (including the cheapo brother scanner), the linework was blurry! If someone were to send the scan to me professionally and tell me it was a 600dpi scan, I would tell them they were lying and that they had scanned at a lower resolution and scaled up the resolution using photoshop of something similar. It is that blatant.Long story short, I do not believe that this scanner can actually scan at 600dpi (let alone the 800dpi it claims). It appears that it scans at a lower resolution, and uses software interpolation to up-res the final image. Again, I cannot prove that is what is happening, but that is certainly what it looks like (which is bad enough). In any case, that is completely unacceptable to have that appearance on a scan. I have no use for blurry scans. If you read the reviews, I am not the only person to report this. Thankfully Amazon honored my return, as this was quite a risky splurge on my part.Now I'm at an impasse - do I go for the more expensive Plustek? Try another brand? Give up? I don't know, but I certainly cannot recommend this scanner to others.