No hay artículos en el carro
No hay artículos en el carroThomas Schneider
Comentado en Canadá el 13 de agosto de 2017
This has been the best purchase I have ever made! Works perfectly. Can't believe I went so many years with out having it.
Louis
Comentado en Canadá el 21 de julio de 2017
Best purchase I've made in awhile! Works awesome ! My Westie loves his freeedom and we enjoy not getting up to let him in and out ! Would highly recommend!
christy smart
Comentado en los Estados Unidos el 18 de julio de 2016
We purchased this for our two cocker spaniels and it works great. It has been installed for a few weeks now and they use it regularly. We installed it in a metal exterior door that has a window. We had to get the large size so the top covers part of the window, but we don't normally open the window in this door anyways. The installation instructions are not great, but we are handy folks and did not have any problems with the install. Took the door off, marked the measurements, drilled holes in the four corners and used a jigzaw with a good metal blade to cut through the door. Had to cut both sides. One the hole was in place, the unit installed very quickly and easily. We had a power outlet right by the door, so we went with the AC plug that comes with the unit. I really like that the door allows for the plug to be connected on either side.The dog collars are small and don't seem to bother our dogs at all. The unit comes with one collar and we purchased a 2nd on Amazon also. One minor challenge we have is that if the collar spins at all, the sensor won't line up and the door may not open when the dog walks up to it. We are playing with the sensor adjustments now to see if there is an impact. It confuses the dog when the door won't open, but fortunately, since we have two and they are usually together. The other one will walk up or come back in from outside and open the door.The unit does not have an adjustment to specify how long the door should stay open once they walk through it. Since we have two dogs, this would be great. I didn't take any stars off for this though because we still really like how it works as-is.We haven't recognized how long the collar batteries last yet. They are specialty batteries and are not cheap, but we understand why... to keep the sensor small.We definitely recommend this unit. We had a hard time determining what size to purchase. Our dogs are fairly small. One weights just over 30 pounds, which was the max for the smaller unit. We did some testing with cardboard and determined that the larger unit would be best for our dogs, even though they are small. The size is great. They have plenty of room to run through the door and it is not too large. Sometimes they try to go through it together :-) .We did a lot of research on all the options available and from what we've reviewed and now what we've experiences... we are very confident that we made the right decision.
Chris
Comentado en los Estados Unidos el 26 de enero de 2016
In short, this is an excellent pet door. Go buy it.Pros:In contrast to “flap” style doors, which I have used before, there is no gap between the actual door and the frame. By design the door is completely sealed, which is great in colder weather.Wind does not keep the door from locking. Again, by design, on a windy day “flap” style doors may not lock, because the wind keeps the door open. This will not happen with this door.The ability to set different sensitivities for inside and outside is great. In my case there are stairs right outside the door and my dog is approaching the door from a different angle than on the inside. No problem with this door.I personally have no use (so far) for setting the door to deny entrance or in only. After all, I got it because I want my dog to be able to get in and out whenever he wants to. But having this option might be great for some people and it works flawlessly on this door.AC power. No more guess work when the battery has to be changed, not having charged ones at hand and the pet getting stuck outside because the power is too low to open the door. My 80lb Mastiff mix actually destroyed two “flap” style electronic doors, because the batteries where getting low and the door did not open.Cons:The key fop is very flimsy. It has not happened to me yet, but I can understand other reviewers complaining about how easy the key falls apart. I solved it by wrapping a rubber band around the key a few times. Electrical or Duct Tape might help too, but make sure you don’t cover the “speaker”Almost proprietary batteries. You will have to buy batteries for the key from the manufacturer. No going out to the store and get them quickly. My advice is to get some when you buy the door.Installing the door is a little tricky. Like the manual says, you might have to loosen the screws a little bit after installing when the door does not close all the way. It’s because of the pressure of the frame against the door.Price. Almost $400 is pricey. The door is very good, but that much?In summary, it took me about 45 minutes to install the door. That includes taking the door of the hinges, cutting the hole, “fine tuning” the hole to make the frame fit, putting the door back on the hinges and installing the pet door. That is actually pretty good considering I’m not in the handy man business. I’m very happy with the door so far. The only reason it gets 4 instead of 5 stars is because of the high price and the low quality key. If you can afford it, it is definitely worth buying.
Customer
Comentado en Canadá el 17 de abril de 2015
This is an excellent product. Very easy to install in the wall especially with the tunnel attachment. It's very sturdy. A friend has had one of these for several years with few problems, which is why I chose this door. The door came with one battery operated collar which I'm quite happy with. I have a small dog about 10 pounds and this collar is the perfect size. I purchased the rechargeable collars as well but they're very bulky on the little dog.I am concerned about the customer service at High Tech Pet, however. One knob was broken off during shipping so I tried calling and emailing High Tech Pet about getting just the knob replaced but the phone number didn't work and I didn't get a response from them by email. Amazon's customer service, on the other hand, is fantastic. They offered to replace the whole door but I was hoping to hear from High Tech Pet about replacing just the knob but they never did get back to me.
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