The right side pedal crank worn out after a few rides (after a little over a month of use). Not able to even get it replaced at my local bike shop. I have to call Pacific Cycle’s service line which offers terrible customer service. Future buyers beware !

EDIT (One year later):The bike survived daily riding over the year (except winter, it was stored while I rode the mountainbike). Here are my findings.The wheel hubs will need attention, the factory grease, especially in the rear wheel hub, is insufficient. You will need to clean and re-grease it. Also, be prepared to replace the chain, assuming you ride daily. I found it stretched out of spec fairly quick (likely an entry level chain was factory spec).The tires need to be replaced, as well. The side walls began to split and crack at the start of this riding season.I also changed the brake shoes last year and got a marginal improvement on braking, although I would still say it is poor. A better set of calipers would make a huge impact here.As I mentioned in my original review, the factory installed freewheel is very poor quality, I replaced it on day one with a Shimano one I had in my spare parts bin. Once I removed it, I dissected it and saw it had virtually no grease and it was missing ball bearings.Summary > given all the little faults, poor quality parts and now the new price ( I bought this for $480 in 2021) I felt the review needed a reality check. From 4 stars to 2.Original review:A good entry level road bike, but might not be great for those less mechanically inclined.The ride is pretty good, but a couple components definitely need to be checked/addressed.The freewheel is extremely low quality, I replaced it right away, after a quick test ride down the street. It made awful clunking noise. When I opened the freewheel up, it was missing some ball bearings and had virtually no grease in it. Luckily, I had a good Shimano 6 speed freewheel handy, with the same top and bottom range (14 - 28T).The next gripe I have with this bike is the brake pads. They do not have good stopping power. I'm going to swap them out for better pads, which should help reduce the stopping distance.Besides those items, the bike does ride and handle fairly well.Just make sure to take your time with assembly and check all major components, nut and bolts. I did find some loose bolts from factory.

Got this assembled/ tuned by a bike technician and he immediately noticed 2 problems regarding the rear hub and bottom bracket. Reached out to amazon and the rep did not bother to help me. Simply said “okay” and told me to return. In the end, Both parts needed to be fixed and ended up costing me an additional $100.

Very very poor bike. Delivery box broken and missing parts. Brakes are all damaged and the shifters doesn’t click

There's nothing fundamentally wrong with this bike, but there was some definite cost shaving going on that will affect your experience. The most notable issue is the brake levers - their manufacturer, Power Bicycle, claims them to be suitable for side pull calipers (i.e. what this bike comes with) or linear-pull V-brakes. Pretty sure they were actually designed for the latter, though, so the brakes have an odd, unresponsive feel - yes, they'll stop the bike, but not as readily as would be desired. Replacing both levers and blocks is roughly a fifty dollar venture, and probably worth it. One other noticeable cheap-out moment came with the cranks (Prowheel brand, couldn't locate a model number) - rivets with a little fake hex cut in to look like bolts (i.e. for replaceable chainrings) - really? Tires (Chaoyang brand/Hangzhou Rubber Factory) are plastic-y and lack grip, even after allowing some mileage for them to break in, but I did not have the issue other reviewers reported with punctures - I suspect some chose to ignore the recommended inflation pressures (check the sidewall). Some people will also knock on the thumb lever shifters, and while I understand that integrated shifters require less hand movement, there's nothing fundamentally wrong with the shifters that come with this bike. The front is a friction shifter, however, but with two chainrings it isn't a huge issue, and has the unintended benefit of allowing fine adjustment to eliminate chain rub on the front derailleur in crossed gears. The rear cogs are of the freewheel type, which, while they function just fine, are not easy to track down replacements for if needed; further, if you want to upgrade the drivetrain beyond 7-speed, you'll need to replace the rear hub.There are some really strong positives to this bike, though. The aluminum frame is sturdy, and not as heavy as steel, though this bike still weighs in on the heavy side. Rims are also aluminum, and have a machined braking surface. The wheels showed up true and stayed true - not always a given, sadly. For all the hate people give Shimano's Tourney not-groupset, it's still reliable - no issues whatsoever with the rear half of this drivetrain.Overall, for the price, this is a decent value, but it does show some cut corners.A few assembly notes: once you put it together according to the directions, go back and check the following:rear derailleur adjustment - mine actually arrived adjusted pretty perfectly, but it should still be checked. Look up how if you don't know - this is a maintenance skill you will need to learn at some point anywaypedals threaded into correct crank arms ALL the way - you may not be able to accomplish this with an ordinary adjustable wrench - it may be too thick. Either get a pedal wrench or find a crescent thin enough to fit between pedal and crank. If you don't do this right, the pedals will strip the threads out of the crank arms and fall off - it's steel vs. aluminum - not a design flaw, just demands proper assembly.front derailleur adjustment - set the limiter screws so you can't throw the chain clean off the rings. Again, if you don't know how, look it up.tighten the headsetcheck brake adjustment - mine shipped way too loose, requiring the brake levers be pulled all the way to the bars for the brakes to make contact with the rims.Finally, on your test ride, listen for sounds. If it isn't the sound of tires on pavement or wind noise, it's telling you something needs to be fixed.