Works very well and easy to use

Why did we buy it?Our purchase was based on wanting to improve our morning coffee without the mess of a dirty coffee pot and often wasted coffee, using harmful plastic capsules, or committing the time and effort needed to use a manual expresso machine.What do we love about it?We love everything about it. You simply set your grind preferences, turn it on and after its ready (maybe a minute?) you hit one button and your hot amazing expresso comes out! That's it! And it's very easy to clean and maintain as well.But we don't drink Expresso?Keep in mind, we are traditional coffee drinkers, but this makes wonderful coffee by simply adding your frothed milk to the expresso, and we enjoy adding a little sweetness too. I was surprised to find I'm using less sugar now because the coffee has no bitter taste. We were not even aware our old coffee was bitter until we got this new De'Longhi, and my husband has completely stopped adding sugar all together.What kinds of beans do we use?We use Lavazza Espresso Italiano Whole Bean Coffee Blend as several reviews suggested. The coffee that comes out of this machine with these beans is simply delicious, but sure you can use any quality coffee or expresso beans of preference. We also enjoy using this same brand of expresso beans too, both are excellent.What features are helpful?This automatic machine has smart and helpful light indicators to let you know when it needs water, beans or dumping of grinds so your coffee will never again stop pouring mid-stream. It's well designed and takes us only a few minutes to maintain each week. There are controls for grind preferences and strength. They made everything super easy, which is great because to put it kindly, I'm not technically inclined.Is frothing difficult?Since we are not baristas, and both drink regular coffee with creamer, we were happy that the steam spout is powerful and needs no fancy maneuvers to pile up a quick cup of hot creamy froth.Any Negatives?There is nothing hard or difficult about this machine, with the exception of leaving home, as it will be very 'hard' to pay for a pricey cup of Starbucks as you will find it 'difficult' to go without your wonderful morning coffee!How long do we expect this machine to last?Lastly, we researched different manufactures and discovered Delongi has been around over 200 years and they have shops all over the US that will help maintain your machine to last a lifetime. My sister has same Magnifico De'Longhi machine but a manual model she bought over 20 years ago and it's still going strong!Doubting new automatic machines will last as long as the manual ones (which I think with proper care will last a lifetime) but for the convenience of automation we will be happy to replace it after a decade or so. Imagine by then they will have "touchless" where you just talk to it and tell it what you want, and it will automatically put your cup under the spout and pour it out for you. Then in the not-too-distant future, a robot will bring it to you! (How lazy can we get?)Do I think it's worth the price?We purchased this machine used 'LIKE NEW', which we guessed was an unused return, and we saved half the retail price! When it came, you could tell it was Brand new/ never used, and it worked perfectly! If you'd like to save a small fortune like we did, I suggest you wait for Black Friday or search now for a similar 'like new' return. We knew Amazon would take it back if there were any issue in 30 days at no cost to us as prime members, so it was a 'low risk' for an inconvenience, to save over $600. Would I pay full price for it? Not if I could save a bundle like I did, but if I couldn't and if I could afford it retail, yes, in a heartbeat.

La cafetera funciona perfectamente está armada en Rumanía. El café es delicioso y tiene muchas opciones en cuanto a tamaño fuerza de sabor. Es un sueño está cafetera fácil de limpiar. Es increíble.

Compré mi cafetera en octubre del año pasado y a los pocos meses empezó a fallar. Ha sido una pesadilla que me atiendan, las llamadas las responden en un call center en Estados Unidos y si non pueden ayudarte mediante una video llamada le pasan tus datos a un técnico en tu ciudad. He enviado mi cafetera 3 veces (teniendo que pagar empaque las 3 veces) y me la han devuelto exactamente igual. La empresa no me responde y estoy manos de un técnico que repara en su casa y no tiene ninguna autoridad para resolver mi problema. Fue una cafetera muy cara y he recibido un servicio pésimo por parte de la empresa.7/10/2024Acabo de recordar que nunca puse una nueva reseña sobre mi compra.Después de batallar varias veces con mi equipo sin que pudieran resolver el problema, la empresa me hizo el cambio de mi máquina por una totalmente nueva. Estoy feliz con mi cafetera desde entonces, nos ha funcionado perfecto y es súper fácil y práctica. La recomiendo muchísimo

La cafetera es muy fácil de usar y de limpiar. Produce un excelente café, pero se descompuso a los 5 meses de uso. Llevo más de un mes tratando de que De'longhi me haga efectiva la garantía y aún no consigo ni siquiera que la revisen. No hay talleres de servicio De'longhi en la Cdmx, sólo un señor que se llama Santos que se supone que me va a contactar para revisarla. Simplemente ni se comunica ni hay nadie que responda por parte de De'longhi. Con ese servicio no le recomiendo a nadie que compre esta cafetera. Son juguetes caros que requieren compromiso por parte de los proveedores para proporcionar un servicio posventa razonable. No se trata de sólo vender y desaparecerse. Tengan cuidado con este proveedor

No se pudo cargar el contenido.

Muy buena máquina. El café sale con muy buena crema, el espumador muy profesional y antiadherente.El único limitante es el contenedor de agua, pero no es gran problema.Traía una muestra de granos de cafe de buena calidad y su descalicificador.Excelente compra

Muy buena cafetera, cuando llegó no funcionaba y aparecía como si no tuviera agua cuando sí tenía. Antes de devolverla o reclamar, miren en Youtube un instructivo que muestra el porqué de este error, es solo presionar un cable blanco detrás de la cafetera y ya está. Es una excelente cafetera, muy fácil usar, fácil limpiar y hace un expreso excelente. Adicional, también sirve con café molido, que es un plus. Muy recomendada

La simplicidad de uso , el costo beneficio y la calidad del producto; compre otra máquina de otro fabricante y quede decepcionado, ya que solo funcionó 2 meses , la cambiaron por otra igual y funcionó 1 mes , terminaron por reembolsarme mi dinero, así que decidí comprar esta ya que mi hermano tiene este modelo y nunca ha tenido problemas y le da un uso constante después de más de 2 años de uso, me gusta que no tenga complejos controles digitales , esto asegura una vida más larga sin problemas

I have had two of these espresso machines. The first lasted over nine years. This is an Italian-designed, manufactured in China, super-automatic espresso machine. When it comes to espresso machines, “super-automatic” means that at one push of a button, it grinds whole beans, tamps the grind, and sends pressurized near-boiling water through the grind to make the espresso coffee.Dimensions – “Will it fit on my kitchen counter?”Unfortunately, there’s some contradictory dimension info in this listing. Product Description states “17 by 13 by 18 inches.” The listing’s Comparison section and Product Information section both state 15.3 x 11 x 14.4 inches. None of these matches my own careful measurements of my two machines:Width 11” (27.94 cm)Depth 14.75” (37.47 cm). This is from the center of the bow-front drip tray to the rear of the machine. For spacing, recommend adding 1-2 inches (2.54 cm – 5.08 cm) to give space for the power cord, which protrudes from the right-rear part of the machine.Height 14” (35.56 cm).Here are some additional things to think about on height spacing:Opening Bean Reservoir Lid (left-top of machine).You need another 4.25 to 4.5 inches (10.795 cm to 11.43 cm) of height clearance beneath your cabinets if you want to be able to fully open the bean compartment lid without rotating/moving the machine. I don’t have such additional clearance above my machine, but it’s not been a big deal for me to pull it out and rotate when adding beans. BTW, the bean reservoir lid will not stay up without holding it up.Using the Cup Warmer.On the right-top side, there’s a heated chromed rectangle for a couple of espresso cups, so if you want to make use of that you will need about 4 additional inches of height clearance.Using the Ground Coffee Chute.The top has a narrow door in the middle that you can use to put in already-ground coffee. The lid only sticks up a couple of inches when open, but you will want at least 4 inches of additional space to use it. Otherwise just pull the machine out/rotate from under the counter when you want to use this feature. I tend to just use whole beans so I hardly ever use it. I suppose if you had a friend or family member that wanted to put flavored coffee (ick 😊) in the machine they could use this.What’s in the box?Well, there’s a coffee machine. 😊 And a one-use bottle of cleaning solution. My previous machine had an instruction DVD in the box, but the latest one did not.ConstructionBody of machine and drip tray are silver-grey plastic. The slotted cover on the drip tray is polished stainless steel. The polished metal scratches easily from the bottoms of ceramic/porcelain cups and over time can show signs of wear. Wish they had an optional non-scratchable titanium tray (for only an additional $400 😊).NoiseIt’s loud when grinding the beans, making the coffee, and when using the steam wand to froth milk. No stealth cups of coffee here – everyone in the house is going to know you are making a cup and come around asking for some! But this is normal for this type of machine IMO.WaterBest to use bottled water (unless you are fortunate to have good soft water). I used tap water with my first machine and mineral scale caused problems. I did descale each time the indicator light machine told me to. For my new machine, I buy a few $0.99/gallon jugs of drinking water at the grocery each week and that works well.Water ReservoirYou can’t hook the machine to a water line or incorporate a filter unless you are into serious coffee machine modding. The one-liter water container is on the right side of the machine and pulls out from the front. The container is smoky-transparent only on the side. If your machine will be situated against a wall on the right side, you will not be able to view the water level without pulling the reservoir out (unless you are completely out of water, in which case there will be an indicator light, and most tellingly, your coffee cup will be dry 😊). Unfortunately, because the machine will not show a water-level alert until completely out, it is possible to push the two-cup button and end up with half a cup of (very strong) coffee.Coffee Bean ReservoirThere is a lid on the top left of the machine that you open to add whole coffee beans. It is not airtight. I tend to put in a smaller amount of beans from a separate airtight container rather than fill the bean reservoir to the max and have the beans exposed to air for a long time. If you are a heavy user maybe this strategy is not for you, as you would go through beans quickly enough for it not to matter.There is an adjust knob for the coffee grain size inside the bean reservoir. Best not to touch this if you don’t have to; it’s been set by the manufacturer. If you need to adjust, please refer to manufacturer’s guidance.You can’t easily get beans out of the machine once you have put them in.If you want caffeinated espresso coffee in the morning and decaf in the evening, you could perhaps grind some decaf beans and put a scoop in the ground-coffee-compartment in the top.If you want a half-caf espresso, the only ways are to blend the beans to be 50-50, or to separately make a “bean” espresso and a ground coffee espresso and then mix them.“Does it make normal Coffee?”It’s espresso and IMO that’s normal coffee, dontcha know. 😊 This makes espresso-style coffee, meaning that it uses steam that passes through finely ground and packed (tamped) coffee beans. It makes one or two cups at a time (not randomly – you can choose!). Some have inquired whether this makes “regular” or “normal” coffee; presumably asking about brewed or drip coffee. Drip coffee uses hot water (less hot than espresso) that drips through a coarser grind of coffee bean than espresso.Making CoffeeA push of the one-cup button gets you a 6-ounce (about 180 ml) cup of coffee. For more coffee, you have two choices. Push the two-cup button, or push the single-cup button and then quickly right after the machine stops, push-and-hold the single-cup button. The machine will continue to make coffee until you let go.There are two knobs you need to know about. The “beverage size” dial on the far left varies the amount of water that goes through the grounds. If you want a traditional small, strong shot of espresso, put the dial at about the nine o’clock position (thinking of analog clocks here). Less water through the same amount of coffee makes for an intensely flavored shot. The other knob is the “beverage strength” dial, which determines how much bean it will grind for the shot. Honestly, I just turn mine all the way up and leave it there.Can you make two shots at a time?Sure. I almost never do this because I am greedy and want all the coffee. 😊 But if you are the sharing type, there are two nozzles. Just position a cup under each. The nozzles can be raised or lowered a couple of inches to accommodate different cups. Note that coffee always comes out of both nozzles even if you select a single cup. You may want to experiment with the one or two-cup buttons as well as the “volume” knob to get the size and strength of coffee desired.Can it make a Caffe Americano?Yes. A caffe americano is one or two shots of espresso diluted with hot water to make it like the size and taste of a brewed cup of coffee. There are a couple of ways to go at this. One is to use the steam attachment (and hit the hot water button) to fill the cup 3/4 full of hot water, then set the beverage size dial pointer to about the 11 o’clock position to make a shot of espresso directly into the cup. Adjust beverage size pointer up or down according to desired strength. You could also try simply turning the size and strength dials to maximum, and push the single cup button – but hang around while it is working because when it just gets to the end of making a cup, quickly push and hold the single-cup button. The machine will continue to run hot water through the ground-coffee-puck, making a larger cup of more dilute espresso coffee.Can it make a Caffe Crema?Oh yes. For most people when they refer to a caffe crema or crema espresso, they are talking about a really long shot of espresso. Crema is that flavorful tan froth that sits on top of a freshly -made cup of espresso. The amount of crema will vary depending on your choice of beans.Type of BeansI’ve used many types of beans in this machine over the years. You don’t need beans labelled “Espresso Beans” to make espresso! Remember, espresso is about the way you make the coffee, not about the type of beans. I really like medium-roast beans from Guatemala, as they have good balance. But this is a place where individual tastes vary.OK. On the oily-bean question. I have used oily and non-oily beans and have had no issues with the machine. Others indicate that oily beans have caused them problems, presumably with gumming up the grinder.Built-in Frothing Wand for Making Cappuccinos, etc.The frothing wand swings out to the right of the machine. As with the comment on viewing the level in the water reservoir, if you intend to put the machine flush against something on the right side, you are going to have issues using the frothing wand.Where does the milk go? Is there a reservoir for milk? Use a flat-bottom container; there is no reservoir for milk. I use a Pyrex glass measuring cup but you can buy frothing pitchers made for this purpose. BTW, use cold cow’s milk (cold milk – the cow is hopefully at a comfortable temperature). For some reason best milk to use is 2%, not whole milk, but it all works.Does it come with a frothing container? No, but I use a glass measuring cup and it works fine.How does it make the frothed milk? When you swing the wand out and turn the lever, steam comes out of the wand. However, I have observed that the first 10-15 seconds there is just water coming out, until it builds up enough temperature to be solid steam. So, it’s better if you wait and pour that initial water off and not let it run into your milk; when it turns to steam, stick the wand into your cold milk and froth away. I’ve not yet been able to make the cool designs in the cups that I see on TV, but by accident one time mine looked just like Kramer on Seinfeld.Can it make hot water for tea?Yes, but it is not optimal. It comes out as mostly steam from the frothing wand. Extend the frothing wand, put a cup underneath and turn the dial on the far right until steam/hot water hisses out.Some Maintenance is AdvisableThere are things that you must do to keep things working tip-top. It requires more maintenance than a drip coffee machine.Coffee pucks. Each time you make a cup, the machine will push the used coffee grounds “puck” into an internal reservoir on the left side of the machine. When the container fills up, a light comes on and you can’t make more coffee until you dump them out. A word of caution here – the machine “counts” the number of pucks from the last time that you opened the front door of the machine. It assumes that when the door is opened, that the grounds are emptied and resets the count. So, don’t open the door without emptying the puck-reservoir. Otherwise, it will overflow and cause grounds to spill out into the floor of the machine.Cleaning the Infuser. You should periodically clean the infuser (this is what pushes the steam through the puck of ground coffee). I do mine every Sunday. Don’t try this with the machine powered on – it simply won’t work because the infuser moves to a place where it cannot be removed. With the machine powered off, open the front door and pull the drip tray out. Remember to always empty the pucks and water from the drip tray anytime you open the door. To clean the infuser, look for the red buttons in the middle. Using your thumb and forefinger, squeeze the buttons and pull. The infuser should come out in your hand. It will probably have coffee grounds and other shmuckus on it. Just rinse it off and use a paper towel to clean and dry it off. This is good opportunity to clean out any other coffee grinds that might have accumulated in the bottom of the machine. Then push the infuser back into place. The red buttons will click when it is fully seated. I believe you can find a video on the internet on cleaning the infuser.Descaling. The minerals in your water will build up over time and can cause issues if not removed. The machine will indicate with a blinking light that it must be descaled. This light comes on after a manufacturer-determined number of cycles. I recommend using bottled water if you have hard water. I used hard water on my first machine and while it lasted nine years, I battled mineral scale. Please use the descaling sequence described in the owner’s manual. The machine comes with a one-use bottle of descaling solution. I find it more economical to buy the four-use bottles of EcoDecalk on Amazon, which are currently about $15 per bottle.Not Really Intended for Business UseThis is intended for residential use, so it is not built for the kind of duty cycle that commercial machines undergo. As far as I know, the machine does not have a National Sanitation Foundation (NSF) rating. Commercial espresso machines are typically in the thousands of dollars.Programmable to turn on in the morning?Not an option. But it makes your coffee on demand, so it is nice and fresh.

Excelente máquina, compre también una Krups súper automática y creo que esta me ha gustado más porque también tiene un receptor de café molido, no solo en grano, cosa que le hace falta a la krups. Además en esta puedes elegir la intensidad del café porque puedes elegir la cantidad de café que quieres poner en cada taza. La krups ya tiene una medida estándar. Muy buena máquina para hacer café. Súper Recomendable.

So, this isn't exactly a cheap purchase and for myself it was allot of money to spend on a coffee maker. Especially when my wife doesn't drink coffee, and I only really drink one cup in the morning. I'm not a guy who drinks 8 cups a day. So after looking around and talking to friends who have the higher end units, I chose this one because it did everything. I've had it almost two months now and talk about a difference in coffee. This unit makes such a great cup that I've gone out and picked up decaf espresso from Starbucks, had them grind it so I can use the pre-ground feature and have espresso after work. It just makes that good a cup. The only draw back I'm finding it the water reservoir runs out quickly. This was even mentioned to me by friends who have this exact unit. But that's minor, compared to everything this thing does. Easy clean up with warning lights when the water is low, grounds need to be emptied, unit needs to be descaled. My wife said since I spent this amount on a coffee maker, when it breaks that's it we're not replacing it. A "one time treat" to myself. No, after having coffee this good at home, if it breaks in five years, I'm buying another I won't even hesitate. You look what you pay to go out for coffee on the way to work, then realize you can make just as good at home if not better. No brainer.

I bought my first ESAM3300 in 2010 -- from a reputable non-Amazon retailer -- after doing a bunch of research and reading. For a bit over 3 years, it delivered an average of 6-10 shots per day. Some days my wife and I need about 20 shots. Other days we're not home. :) Around November 2013, that machine went insane (see below). I did a bit of math, figured that getting 6000-10000 shots of espresso out of a $700 machine was a pretty good deal, and ordered a replacement. Frankly, I'd like to rate this machine a 4.5, but given a choice between 4 and 5, I think 5 more accurately represents the fact that (a) I'm pretty darn picky, and (b) this machine has satisfied me.GENERAL IMPRESSIONS: The machine works well. It makes solid espresso with a minimum of effort, requires relatively little cleaning, and foams milk pretty well. I've used $20K commercial machines at my workplace, and this machine provides 90-95% of the functionality and quality. I only see two significant weaknesses:(1) The espresso leans toward Americano. If you want a ristretto, you're gonna have to crank the adjustment knobs virtually all the way toward "more coffee grounds" and "less water". Middle of the range will provide about 3.5 oz of strong coffee.(2) It *is* rather noisy. Not industrially so, but enough to overpower cross-kitchen conversation and wake up the person for whom you're trying to make breakfast in bed.At the end of the day, what matters to me is that with a push of a button I get espresso that's better than I can get at most coffee shops out there (though not as good as a top-flight shop).RELIABILITY: I do feel that a good espresso machine should last longer than 3 years. That said, even if my second one fails after 3 years, it's still good value for the money. My first one failed because a gasket in a water supply line eroded, water leaked out, and eventually scrambled some of the internal electronics. (I disassembled the machine, found the leak, fixed it, but couldn't fix the electronics). It was leaking water for a week before it went insane, and if I'd realized what the leak meant, I could have forestalled it. So, my conclusion is that it should last at least 3 years without major maintenance, but if you tinker and take extra good care, it will probably last longer.WHY TO BUY FROM AMAZON: When I received my new machine from Amazon, it sort of worked. About 2/3 of the shots were fine... the other 1/3 were brownish water. And it was barfing grounds all over the inside. Clearly something was misaligned. If I hadn't ordered from Amazon, I'd have been fairly traumatized (given that my old machine had just failed). As it was, I called Amazon (on a Sunday, mind you), and within about 3 minutes I had another one scheduled for overnight delivery, and an appointment for UPS to pick up the defective one the next day. Which is about as painless as it gets. Note, in particular, that I got to continue using the mostly-defective one to feed my caffeine addiction until after the replacement arrived. So Amazon gets five stars for the return process.